Privacy Policy

We take the protection of our users’ (the “User/you/your”) personal data very seriously and strictly comply with applicable data protection laws and regulations. Below we provide you with an overview of what data we collect for what purpose and how we ensure the protection of the data.

The responsible authority according to applicable data protection law is Medicus AI GmbH, Mariahilfer Straße 27/10, 1060 Vienna, Austria, represented by the managing director Baher Al Hakim, registered with the Austrian commercial register (Firmenbuch) under 458726y (“we/us/our” or “Medicus”).

We offer services on our website (“Website”) as well as the Medicus application available for certain mobile telephones or other mobile devices (“Medicus App”) (the Website and Medicus App each and jointly the “Service”) and as further described in our Terms of Service available in its current version at or more/terms within the Medicus App (“Terms of Service”).

Please read the following information regarding the privacy policy carefully. In case you have further questions, please do not hesitate to contact us at any time via email to [email protected].



How are my Data collected, stored and used?

“Personal data” means any information concerning the personal or material circumstances of an identified or identifiable individual (the data subject), for instance name or address or a hobby relating to a person.

We may point out that the data transfer on the internet (e.g. communication via email) may cause safety issues. A complete protection of the data from third parties is not possible.


1. Our Website and App

If you browse our website the provider of the website collects and stores information automatically in so-called “server-log-files” that your browser transfers to us. These are:

type/version of the browser, system software used, referrer URL, hostname of the device, time of the server request, IP-address or other unique device identifier

If you are using a mobile device the following data are collected additionally through the Website as well as the Medicus App:

country code, language, hostname of the device, name and version of the operational system, GPS-data

We use these data for statistical analysis for the purpose of operation, safety and optimization of our services. We hereby reserve the right to check these data afterwards if particular indications for an illegal use become apparent to us.


2. Use of the Medicus App

For the use of the Medicus App you may submit certain biometric data, such as:

height, weight, age

For the further use of the Medicus App you may submit more medical data depending on the way of use of our Service, such as:

medical history details, test results, information about lifestyle, conditions, medications taken, etc.

You may change and delete these data any time within Medicus App. All biometric and medical data will stay on the respective device of the User and will not be transferred to our servers or any third party. Therefore, these data are only stored, processed and used on the respective device used and are not transferred to Medicus or any other third party.


3. Emails and Requests; Further Use of Data

We may contact you via email if you send us a request as well as for purposes related to the use of the Service. If applicable, we may also contact you via email, if any content relating to you and/or your comments possibly contains or is alleged to contain any prohibited content as set out in our Terms of Service.

We use the information collected, including your personal data, in order to (i) provide and improve our services available on our Website and Medicus App; (ii) ensure the technical functionality of our services and to analyze your use of our services; (iii) contact you in matters regarding our services, also by means of emails and messaging; (iv) if applicable, to implement this privacy policy and the Terms of Service, and (v) as otherwise explained in this privacy policy.



Are my Data transferred to Third Parties?

We will transfer your personal data to a third party only within the scope of legal provisions, i.e. if we are obliged to transfer the data due to a government or court order, or, if applicable, legal provisions authorize the transfer or if you give your explicit consent.



What Third Party Services, Cookies, Analytics and Social Plugins does the Service use?


1. Services and Content by Third Parties

It may be possible that content by third parties, such as videos by YouTube, maps by Google, RSS-Feeds or graphics from other websites than our Website and/or Medicus App, is integrated in our services on our Website and/or Medicus App. This usually requires providers of these contents (“Third-Party-Providers”) tracking the IP-address or other unique device identifier of the Users. Without the IP-address or other unique device identifier these Third-Party-Providers cannot send any content to the browser of the respective User. Therefore, the IP-address or other unique device identifier is necessary for the display of those content. We try to use only such content whose providers use the IP-address or other unique device identifier for delivery of these contents only. However, we have no effect to control if Third-Party-Providers store the IP-address or other unique device identifier, for example for statistical purposes. In the event this comes to our knowledge, we will inform our Users accordingly.


2. Cookies

In order to offer you a convenient online service featuring numerous functions, our Website uses text files (“Cookies”) containing information to identify returning visitors for the time of their visit to our Website. Cookies are usually saved on your device and do not cause any harm. Cookies facilitate the transfer of specific content, such as entering data, which has already been supplied, and help us identify popular sections of our Website. You can deactivate the use of Cookies in the settings of your browser at any time. To find out how to change the settings, please consult the help function of your browser. However, we want to point out that without Cookies the use and comfort of use of our services may be restricted.

Users may manage a lot of online Cookies by different businesses on the US-website or the EU-website


3. Google Firebase

In order to track information related to the use of our Service we use the tool “Google Firebase”, a real-time database offered by Firebase Inc., 22 4th St. Suite 1000 (10th Floor), San Francisco, CA 94103, USA (“Firebase”), a company related to Google Inc., Mountain View, CA, USA (“Google“).

Google Firebase is a real-time database, which may embed real-time information on our Website and/or Service. Data are hereby only transferred and used in anonymized form to Firebase.

The privacy policy for Firebase is available at The privacy policy of Google is available at


4. Fabric

We use “Fabric”, a software-related crash reporting, analytics and monitoring service offered by Google Inc., Mountain View, CA, USA.

Fabric uses User’s data for the purpose of stabilizing our Service via creating and analyzing crash-reporting as well as analyzing and monitoring user behavior in order to optimize our Service. Data collected are only transferred and used by Fabric in anonymized form.

The terms of Fabric are available at The privacy policy of Google is available at



Data Security

We have installed technical and organizational measures in order to safeguard our Website and/or Medicus App against loss, destruction, access, changes or the distribution of your data by unauthorized persons. However we cannot guarantee a complete protection for data transmitted to us against all dangers at all times, because information via the internet is not completely secure.

Medicus App is operated through a safe SSL-connection. We will store your data on servers, which are located within the EU. However, your biometric and medical data collected in the Medicus App will only be collected, stored, processed and used on your device.

We are based in Austria. The applicable legal provisions, such as those under Austrian and German law as well as European directives and regulations govern the information we collect and use.



Access and Changes to this Privacy Policy

This privacy policy is accessible via our Website as well as the Medicus App more/privacy and may be downloaded and printed anytime.

We reserve the right to change the regulations of this privacy policy at any time, taking into account currently applicable data protection provisions. In case of any changes, you will be notified and you will have to agree to the modified provisions.



Your Rights; Information and Contact Details

You have the right to revoke your consent in regard to the use, processing and transfer of your personal data anytime via notice to us, for example via email to [email protected]

In the event of revocation we will delete your data stored without hesitation. However, this does not apply if these data are necessary to process your request. We are allowed to process and/or use your data despite your revocation if this happens in the area of the purpose of a legal obligation or quasi-legal relation of trust (e.g. for processing your request), and/or for protection of our legitimate interests and if after considering a balance of interests there is no reason to believe that your legitimate interest in the exclusion of the processing and/or use predominates. For this please contact us, for example, via [email protected]

You have the right to information free of charge at any time about your personal data stored by us, their source and recipient and the purpose of the data processing as well as the right to correct, block or delete these data. For this please contact us, for example, via [email protected].

For your own security, please understand that in the event of a request for information or a change we have to verify your data.


For this and additional questions about the issue of personal data please contact:
Medicus AI GmbH
Mariahilfer Straße 27/10, 1060 Vienna, Austria
email: [email protected]

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